Domestic and family violence support

You have a right to be safe.

Domestic and family violence is never okay – there is no excuse.

If you feel unsafe, reach out.

Who to contact for help

If you are in an emergency or at immediate risk of harm to yourself or others, contact emergency services on Triple Zero (000). 

On this page

Available support services if you feel unsafe

1800RESPECT

24/7 support for people impacted by domestic, family or sexual violence. This includes phone, chat, text and video call support.

13 YARN

Crisis support line for Aboriginal and Torres Strait Islanders that provides a culturally safe space to speak about your needs, worries or concerns. 

Elder abuse phone line

Free call phone number that automatically redirects callers seeking information and advice on elder abuse with the phone service in their state or territory.

 

Kids Helpline

Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25. 

Lifeline Australia

Provides all Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services. 

Mensline Australia

A free telephone and online counselling service offering support for Australian men. 

National Disability Abuse and Neglect Hotline

A free, independent and confidential telephone service for reporting cases of neglect and abuse of people with a disability. 

No to Violence

The national 24/7 counselling, information and referral service for men looking to change their behaviour. 

NSW Domestic Violence Line

Provides counselling and referrals to women experiencing domestic violence. 

NSW Sexual Violence Helpline

Counselling for anyone in NSW who has been impacted by sexual violence, recently or in the past. 

Victims Services

Provides information, referrals and programs to victims of crime in NSW. 

What is domestic and family violence?

Domestic and family violence can include, but is not limited to:

  • controlling behaviour
  • emotional abuse
  • financial abuse
  • physical violence
  • sexual assault
  • stalking
  • technology facilitated abuse. 

NSW Domestic Violence Line

The NSW Domestic Violence Line is always here for you.

They are available 24 hours a day, 7 days a week.

The NSW Domestic Violence Line can:

  • explain services and support available to you
  • help you with your safety plan
  • refer you to support services, such as counselling
  • help you contact the police, courts or lawyers
  • help you find a safe place to stay
  • help with transport for you and your children.

Find out about other services and support on the Department of Communities and Justice website.

Domestic violence and family support services by topic

Housing and financial

Ask Izzy
Find housing, food and essential services near you.

Centrelink social work services and financial help
Access payments and support through Centrelink’s social work services.

Daisy
Use this free app to connect with local services. Save support options like legal, housing, financial and children’s services.

National Debt Helpline
Call 1800 880 052 for free advice and step-by-step guides from financial counsellors.

Rent Choice Start Safely
Find support if you’ve left, need to leave or are at risk of returning to an unsafe relationship.

Services Australia
Discover other websites and apps that offering counselling, support and advice.

Women’s and Girls’ Emergency Centre
Connect with this feminist, grassroots organisation that supports women and families in crisis and drives social change.

Kids and young people

Emerging Minds
Supports the mental health and emotional wellbeing of infants, children, adolescents and their families in Australia.

headspace
Call 1800 650 890 for mental health support and counselling to young people aged 12 to 25, their families and friends.

Kids Helpline
Call 1800 55 1800 for free, confidential counselling for children and young people people aged 5 to 25.

Kids Hubs
Call 1800 595 212 to connect with a safe, inclusive space for children aged 0 to 12 and their families, offering support for emotional, developmental or behavioural challenges. 

ReachOut
Chat anonymously in a safe place and get support to feel better.

Youth Beyond Blue
Call 1300 224 636 for information and free counselling for young people aged 12 to 25 years old. 

LGBTQIA+

AQON
Find information and support on a range of health issues for LGBTQIA+ people.

Qlife
Call 1800 184 527 for anonymous support and referrals for LGBTI+ people experiencing family or domestic violence.

Rainbow Sexual, Domestic and Family Violence Helpline
Call 1800 497 212 to connect with national support services for LGBTIQA+ people affected by sexual, domestic or family violence.

Say It Out Loud
Access resources and support for LGBTQIA+ relationships.

Twenty10
Call (02) 8594 9555 for specialised services, including mental health support, counselling and social support for LGBTQIA+ young people aged 12 to 25. 

Mental health

Beyond Blue
Call 1300 22 4636 to find information, advice and strategies to manage your mental wellbeing.

Blue Knot
Call 1300 657 380 to speak with trauma-informed counsellors who support adult survivors of childhood trauma and abuse, as well as their support networks and professionals.

Medicare Mental Health service
Call 1800 595 212 to speak with a trained professional and get connected to mental health support.

MindSpot
Call 1300 78 99 78 to receive professional counselling and support for Australian men.  

NSW Mental Health Line
Call 1800 011 511 to get professional help and advice for your mental health.

R U OK?
Explore resources to help you start life-changing conversations and support suicide prevention.

Yarn Safe
Find mental health support and information for young Aboriginal and Torres Strait Islander people.

Online and privacy

Digital Health
Manage and protect your My Health Record information.

Find transactions and services
Access support for licences, certificates (birth, death and marriage), and updating your address.

Image-based abuse
Report image-based abuse to the eSafety Commissioner.

Legal Aid Password Checklist (PDF 582.46KB)
Use this checklist to update your passwords and improve your safety after leaving a violent relationship.

Online and technology-facilitated abuse
Learn more about online abuse and how to get help from the eSafety Commissioner.

Stay safe online
Get tips on staying safe online if someone is monitoring your device use or web activity.

Police and legal

Department of Home Affairs
Find information about family violence and how it may affect your Australian visa.

Domestic Violence Legal Advice Line
Call 1800 810 784 for specialist legal service for women experiencing domestic and family violence in NSW.

Family Circuit and Family Court of Australia
Explore how the court system addresses family violence.

Family Violence Law Help
Access legal information and support for people affected by family violence.

Find out how police can help
Call Triple Zero (000) if an emergency or if you are at immediate risk of harm.

Legal Aid NSW
Call 1300 888 529 for legal assistance in NSW.

Police Force NSW
Find out about Apprehended Violence Orders (AVOs) and how police can assist.

Wirringa Baiya Aboriginal Women's Legal Centre
Call 1800 686 587 for legal support for Aboriginal and Torres Strait Islander women, children and young people across NSW.

Women's Domestic Violence Court Advocacy Program
Call 1800 938 227 for free support services for women experiencing domestic and family violence anywhere in NSW.

Women’s Legal Contact Line
Call 1800 801 501 to speak with a community legal centre offering free legal support to women across NSW.

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