Make full and accurate records
You are required to make full and accurate records of all your work-related activities.
Many business processes and systems automatically create and manage records. In other situations, such as capturing discussions in an online meeting, you need to make records.
When making records, include:
- a short description
- date and time
- decisions or recommendations made
- advice or instructions given
- information or documentation considered to support a decision or action
- people, teams, or organisations involved.
Save your records in your organisation’s official systems – which may include:
- electronic document and records management systems such as Content Manager
- online applications and repositories such as business operation systems or Microsoft SharePoint.
Dispose of records legally and appropriately
Some records can be disposed of or deleted once they've been used, but others must be kept for longer, or even permanently as state archives.
In some cases, you can dispose of records under normal administrative practice.
For more information read Schedule 2 Guidelines on what constitutes normal administrative practice.
Importantly, you must not destroy any records without authorisation. Check with your records and information management team that such authorisation exists before you destroy or delete any information.
